Commercial Debt Recovery for Property Management Companies
Recover outstanding service charge debts, commercial property management fees, block management invoices and facilities charges with an approach built around your management agreement, demands and account records.
Property management debts depend on the payer, property and charging basis
Accounts may involve service charges, management fees, facilities costs, reserve funds, repairs or recharged supplier invoices. Liability can also depend on the lease, management agreement or who occupied the property during the charge period.
We first confirm the debtor, property, charge period, contractual basis and account history. That helps us separate a genuine liability dispute from simple non-payment.
Common debts we can assess
We review the documents behind the balance before deciding how the debt should be pursued.
Outstanding service charge debts
Unpaid commercial or managed-property service charges.
Property management fees
Outstanding recurring or project-based management charges.
Block management invoices
Unpaid block, estate or communal management fees.
Facilities management charges
Balances for building services, maintenance or shared facilities.
Repair and maintenance recharges
Unpaid recharged contractor, repair or maintenance costs.
Reserve and sinking fund charges
Outstanding contributions due under the relevant agreement.
Multiple-property arrears
Aged balances across several units, sites or occupiers.
Former occupier balances
Charges disputed because of move-out or change-of-occupier dates.
Managing-agent payment delays
Invoices held up between landlord, agent, tenant or occupier.
What we look at before taking action
A clear evidence pack helps us understand the debt quickly and challenge common payment excuses.
A clear five-step recovery process
We keep the process focused: identify the debt, test the dispute, contact the debtor and escalate only where justified.
Confirm the payer
Check the correct tenant, occupier, owner or contracting party.
Confirm the charge
Review the agreement, period, demand and account balance.
Check the dispute
Assess liability, occupancy, service, recharge and calculation issues.
Pursue payment
Use focused telephone and written recovery action.
Escalate carefully
Consider formal demand, court or enforcement only where appropriate.
Choose the right recovery route
The best route depends on the agreement, liability evidence, dispute status, debtor solvency and value of the debt.
Commercial recovery action
Direct calls and written demands can resolve clear debts without immediate legal action.
Explore commercial debt recovery →Letter Before Action
A formal demand can set out the amount due, supporting basis and deadline for payment.
Read about Letters Before Action →County Court claim
Court action may be considered where the debt remains unpaid and the claim is proportionate.
Read about County Court claims →Statutory demand
Potentially suitable only for a clear, due and undisputed company debt.
Read about statutory demands →High Court enforcement
May be available after judgment where the debtor has not paid.
Read about High Court enforcement →Winding-up petition
A serious insolvency route that requires careful legal and commercial assessment.
Read about winding-up petitions →When property charges are disputed
Some debtors challenge the whole account without identifying a clear basis. Others dispute a specific charge period, service, repair, occupancy date or management fee.
We identify the exact issue, compare it with the lease or management records and determine whether the remaining balance is still clearly due.
Can interest and compensation be added?
Depending on the contract and circumstances, you may be entitled to contractual interest or statutory interest and fixed compensation.
We check the payment terms and due dates before including additional sums in a demand.
Frequently asked questions
Straight answers to the questions we are most often asked.
Potentially, where the liable party, charge period and demand are supported.
Yes, where the management agreement and invoice balance are clear.
Yes, where the charges are due and the payer is correctly identified.
Yes, where the services and charging basis are supported.
We check the lease, occupancy dates and contractual charging basis.
It can be appropriate for a clear overdue balance once liability and dispute issues have been checked.
It depends on the evidence, debtor response and whether formal action is needed.
Useful next steps
Use these guides to assess the debt and decide what to do next.
Assess the debt
Review commercial viability and identify the information needed before action.
Formal recovery options
Understand the purpose and limits of common escalation routes.
Protect the balance
Review interest, insolvency and title-related issues that may affect recovery.
Need help recovering an unpaid business debt?
Send us the debtor details, agreement, demands, statements and any dispute correspondence. We will review the debt and the most proportionate next step.